Categories and tags help customers find the right products.
Step-by-step guide
- Choose the closest product category.
- Add relevant tags only.
- Avoid unrelated popular keywords.
- Check how similar products are categorized.
- Update category if support asks you to correct it.
Important details
- Incorrect categories can reduce visibility or delay moderation.
When to contact support
If you still need help, contact support and include:
- your account email or username
- the page or product URL
- a screenshot
- the exact error message, if any
- your browser name and device
Please do not send your password. Support cannot see or send passwords.