Marketplace commissions are deducted according to the seller agreement and product rules.
Important details
- Commission details can depend on store type, product type, promotions, and agreements.
- Final payout amount may differ from gross sales amount.
- Support can help explain a specific balance line if you provide dates and product examples.
When to contact support
If you still need help, contact support and include:
- your account email or username
- the page or product URL
- a screenshot
- the exact error message, if any
- your browser name and device
Please do not send your password. Support cannot see or send passwords.
