Identification can be required for marketplace safety, payment compliance, and payout verification.
Important details
- The team may request documents before approving payouts.
- Use only official upload or support channels requested by the team.
- Do not send unnecessary documents unless requested.
When to contact support
If you still need help, contact support and include:
- your account email or username
- the page or product URL
- a screenshot
- the exact error message, if any
- your browser name and device
Please do not send your password. Support cannot see or send passwords.
