PICSFORDESIGN GUIDES

What to do if your cart is empty

If you added a product but the cart is empty, the cart session may not be connected to the same account or browser session

If you added a product but the cart is empty, the cart session may not be connected to the same account or browser session.

Try this first

Make sure you are logged in.
Use the same browser tab where you added the item.
Allow cookies for picsfordesign.com.
Disable private or incognito mode.
Log out, log in again, and add the product once more.

Prepaid Projects

Prepaid Projects use the main PicsForDesign cart. If a Prepaid item does not appear in the cart, make sure you are logged in to the same PicsForDesign account before adding funds.

What support needs

If you need help

Please contact support and include as many details as possible:

account email or username
page URL where you clicked Add to cart
cart URL where the item is missing
screenshot after adding the item
browser name

Please do not send your password. Support cannot see or send passwords.

STILL NEED HELP?

We’re here for you.

These guides collect the published help material. For current terms or a specific purchase or payout, send the team a note with the page or product link.

Contact support