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PICSFORDESIGN GUIDES

Buying, cart and downloads

Guides and answers about Buying, cart and downloads on PicsForDesign.

STEP-BY-STEP HELP

Articles

What to do if your cart is emptyIf you added a product but the cart is empty, the cart session may not be connected to the same account or browser sessionPayment failed or payment is pendingIf payment failed, please do not repeat it many times immediately. First check whether the money was chargedWhere to find purchased productsPurchased digital products are available in your PicsForDesign account after payment is confirmedHow to add a product to the cartPlease do not send your password. Support cannot see or send passwordsHow checkout worksPlease do not send your password. Support cannot see or send passwordsWhat to do if payment was charged but no product appearedIf money was charged but the product is missing, support can check the order and payment connectionWhat to do if you bought with the wrong accountIf you purchased from the wrong account, contact support before creating more accounts or buying againHow to report a missing file inside a downloadIf the archive opens but a promised file is missing, support can check the product packageHow refunds are reviewedRefund requests are reviewed according to product type, payment status, download status, and marketplace rulesBuying and downloading digital productsUse this practical guide to review a product, choose a license, download your files and keep them organised.
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