A product may be hidden or rejected when it does not meet marketplace requirements.
Important details
- Broken archive.
- Wrong or unclear preview.
- Missing license information.
- Wrong category.
- Copyright or rights concern.
- Quality issue.
- Unsupported file type.
When to contact support
If you still need help, contact support and include:
- your account email or username
- the page or product URL
- a screenshot
- the exact error message, if any
- your browser name and device
Please do not send your password. Support cannot see or send passwords.