Closing or pausing a store can affect public products, revenue, and future payouts.
Important details
- Contact support before deleting large amounts of content.
- Make sure you understand payout and account rules.
- Keep your email active for finance and support communication.
- If you want to return later, ask whether store recovery is possible.
When to contact support
If you still need help, contact support and include:
- your account email or username
- the page or product URL
- a screenshot
- the exact error message, if any
- your browser name and device
Please do not send your password. Support cannot see or send passwords.